Refund Policy
1. Overview
This Refund Policy explains how refunds work for subscriptions purchased on cgkit.pro (the “Site”). Payments on the Site are processed by Paddle (our Merchant of Record), and refunds are handled in line with Paddle’s refund rules and buyer terms.
2. Refund Window (14 days)
You may request a refund within 14 days of the initial subscription purchase.
If your subscription renews, you may request a refund within 14 days of the renewal charge.
3. Subscriptions and Digital Access
Subscriptions provide immediate access to premium features and digital content. Refunds for subscriptions are assessed in accordance with Paddle’s policies, and unused portions of a subscription period are generally not refundable.
4. How to Request a Refund
To request a refund, contact our support team: https://t.me/cgkit_support
Please include:
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your account email/username,
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the purchase date,
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the payment method used (if available),
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a brief description of the request.
5. Refund Method and Timing
If a refund is approved, it will be issued back to the original payment method. Processing times may vary depending on the payment provider and bank.